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Lab Notes Blog

Team Grotta Tech Talk: Finally Eradicating SafeSearch Malware

November 6, 2013

Tags: Computer repair, Malware, SafeSearch, Virus, Jacob Rae

If you don't know what SafeSearch is, you're lucky. Despite it's name, it's anything but Safe. It's a malware program that infects web browsers like Firefox, Chrome and Internet Explorer, and posing as Google, records everything you do, while directing you to websites that you may have no interest in visiting.

Sally's portable workstation became infected (though she is very careful to keep her virus protection up to date and to avoid downloading strange files). No matter what steps and instructions she followed (she found a lot of advice on the Internet), Sally couldn't get rid of it. We were on the verge of completely reformatting the hard drive. But first, we handed the computer over to our assistant Jake Rae, and he got rid of it!

In this video, Jake explains what he did to finally eradicate SafeSearch from Sally's laptop.

Review of TrendMicro’s HouseCall

January 28, 2010

Tags: Virus scanner, Software reviews, PC World, Malware, Utility

Our review of TrendMicro’s HouseCall is online at PC World:

“Trend Micro--one of the most respected companies in security software--offers HouseCall, a free Web-based utility that scans for and cleans your computer of all currently documented viruses, Trojans and other malware. In addition, HouseCall seeks out...”

Read the full review.